TERMS AND CONDITIONS
Disclaimer and Terms and Conditions of carriage
In purchasing or booking a ticket all passengers agree to the following terms and conditions:
General: The company reserves the right to refuse to carry any passenger or goods without assigning reason.
This contract is subject to the laws of Indonesia, and may only be varied by agreement in writing between the company and the passenger.
Verbal promises by booking agents or clerks will not be recognized by the company.
Cancellations & Delays: The company reserves the right to vary the service in any way whatsoever without any liability to the passenger. The company shall not be liable for any loss, damage or injury which may arise in the event of cancellation or delay of the service. The company shall not be liable in any way for the cost of any accommodation or for any alternative means of travel which may arise through cancellations or delays. Additional expense so arising shall be the sole liability and responsibility of the passenger.
Refunds: In the event of a trip cancellation from the company, the company shall refund any funds paid by the passenger direct to the company, or any funds already paid by an agent to the company on the passenger’s behalf. The passenger is responsible for collecting any funds paid to agents which have not yet been paid to the company.
In the event of a ticket or booking being cancelled by the passenger, the company reserves the right to charge cancellation fees as follows: Cancellation more than 1 weeks of travel: full refund. Cancellation less than 1 weeks but more than 48 hours from date of travel: 50% refund.
Cancellation less than 48 hours of travel: no refund.
The company accepts no responsibility for loss or damage to luggage during transit.
Road transportation in Bali: Road transportation is provided free of charge We provide air condition hotel transfer from Candidasa, Ubud, Sanur, Kuta, Seminyak, Jimbaran, Nusa Dua to Padangbai and back. Also can arrange transport from other areas with additional cost
- Notice of cancellation must be received by us in writing.
- Without any charge 7 days before the departure date.
- Between 3 days and 6 days will be charged 50% from the total ticket value.
- Between 2 days and 0 days will be charged 100% from the total ticket value.
- No show will be charged 100% from the total ticket value.